Accessibility Statement
Black Girls Hair Rocks, LLC
Effective Date: December 6, 2025
Our Commitment
Black Girls Hair Rocks, LLC is committed to ensuring that our website, bghrocks.com, and our services, including our AI voice assistant Michelle, are accessible to all users, including those with disabilities. We believe that everyone deserves equal access to haircare education, resources, and products.
Accessibility Standards
We are working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Ongoing Efforts
We are actively working to increase the accessibility and usability of our website. Our efforts include reviewing our website against WCAG 2.1 guidelines, training our team on accessibility best practices, incorporating accessibility considerations into our design and development processes, and regularly testing our website using assistive technologies.
Accessibility Features
We strive to implement the following accessibility features on our website: clear and consistent navigation; descriptive alt text for images; sufficient color contrast for text readability; keyboard-accessible navigation and interactive elements; resizable text that does not break page layout; and descriptive link text that indicates the destination or purpose.
Michelle Voice Assistant Accessibility
Our AI voice assistant, Michelle, is designed to provide an accessible, hands-free way to receive haircare guidance. Voice interaction can be invaluable for users who have difficulty navigating traditional web interfaces. We are committed to continually improving Michelle’s accessibility features.
Known Limitations
While we strive for comprehensive accessibility, some content or features may not yet be fully accessible. We are actively working to identify and address these limitations. If you encounter any barriers, please let us know so we can prioritize improvements.
Feedback and Assistance
We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers, have difficulty accessing any content, or have suggestions for improvement, don’t hesitate to get in touch with us. We take accessibility concerns seriously and will make reasonable efforts to address them promptly.
If you need assistance accessing any content or completing a transaction on our website, don’t hesitate to get in touch with us, and we will be happy to assist you.
Contact Us
For accessibility-related inquiries or assistance, please get in touch with us at
Black Girls Hair Rocks, LLC
Email: hello@bghrs.com
Phone: 267-225-3873
Mail: 701 E Cathedral Rd, Ste 45 PMB 311, Philadelphia, PA 19128